I am the Director of Digital Learning & User Experience (DLUX) for the Harvard Library. Our mission at DLUX is to develop and support proficiency in innovative digital pedagogy and evidence-based decision-making across Harvard Library. Much of our work is conducted through the User Research Center. We also recently launched a new digital learning launchpad for Harvard Library.
I am also a communication scholar with 20 years experience in higher education including teaching, program administration, management and research. As a researcher I am particularly interested in communication issues related teaching and learning with technology, online collaboration, and participation in online communities. My research has been focused on the ways that new media affect our everyday communicative and cultural practices, with an emphasis on discourse structure.
As a former pubic radio professional, I am also interested in new forms of media production such as podcasting and I maintain an ongoing interest in modern science fiction audio drama.
I hold a Ph.D. in Communication Studies from The University of Texas at Austin, and an MA in Media Communications Management from Webster University.